


However, in many cases businesses, especially those with help desks and contact centers, are forced to continue to operate those departments with more advanced call feature needs, such as Auto Attendants, Hunt Groups, and call reporting, in their own silo. Having these functions operate in conjunction with each other allows your employees to reach the right person at the right time and get immediate responses. It takes most of the silos of your company communications and combines them into one comprehensive UC solution. Integrating all of the ways you communicate and collaborate with a Unified Communication platform, and extending the capabilities of Skype for Business can increase productivity, simplify your workflow and increase your profitability.Īs the dominant player in the market, Microsoft’s Skype for Business platform is a great way to improve communication efficiencies. Your business can’t afford to operate in silos. Too often, businesses rely on multiple vendors and applications for their various communication needs, from email to voicemail, web chats to web meetings, operating in silos.
